Like any machine, your bike will last longer and work with fewer problems if you get it regularly serviced by experienced and qualified CYTECH Cycle Technicians.
Where better to do this than in our well equipped Workshop, where we repair most makes and models of bicycles.
Feel free to give us a call on 01908 504004 to see if we can assist you. Alternatively, drop into the store with your cycle and tell us what you think the problem is. We can advise you what is required to fix the problem, how long it will take to fix and estimate how much it will cost, all at no obligation.
We can also provide a Custom Wheel Building Service - please contact us for more information.
Please see our workshop pricelist below for a guide to servicing and repair costs, all prices are inclusive of VAT where applicable.
Standard Service Labour charge
Junior Bike without gears £40.00
Junior Bikes up to 24” with one set of gears £55.00
Most other Adult Bikes £70.00
Includes
Brake Alignment
Gear Alignment
Wheels Trued in the bike and rims checked for any damage
Tyre Inflation and condition check
Full nut and bolt torque check in line with manufacturers specifications
Drive chain checked for wear and overall condition and cleaned on the bike
Wheels, headset and bottom bracket bearings checked for smooth running and any free play, these will be adjusted if possible
Chain and external mechanism lubrication
Frame checked for alignment and any damage
Please Note
Parts are not included in the cost of servicing.
If supplying your own parts, a surcharge will be added.
(This is because parts take extra time to fit, if we are not making money on the parts, we will have to charge to cover the extra time taken)
An extra labour charge of £15.00 will be applied for each individual bearing that requires replacement unless a strip down service is chosen.
If your cycle has hydraulic brakes that require bleeding, the labour for the relative brake bleed charges will be added, this will include the necessary fluid. (Please see brake bleed charges)
If brake seals require replacement on hydraulic brakes additional labour per component part will be applied along with the bleed surcharge. (Please refer to Caliper/Master cylinder strip charge in the brake section)
If the wheels need to be removed to be trued/replace spokes, the price of a wheel true will be added as per the wheel trueing price list.
Internal cable Routing will have a further £10.00 labour per cable added to a service.
Strip Down Service
Labour Charge £150.00
Including Swing Arm (full suspension bikes only) from £210.00. The price will vary dependant on how many bearings the swingarm uses.
Includes:
Checks and adjustments in line with the Standard Service structure.
Full Strip down of cycle to include greasing and lubrication as necessary to all bearings and mechanisms.
When stripping open bearing races replacement is advised.
If your cycle has hydraulic brakes that require bleeding, additional labour as per brake bleed prices will be charged.
Wash.
Please note, suspension servicing is not included in a strip down service.
Health & Safety
If your cycle is dirty or contaminated and requires a basic clean, an additional charge will be added as per our wash pricing.
Additional Services
Puncture Repair: Loose wheel: £5.00 labour (Parts not included)
In Bike: £10.00 labour (Parts not included)
Full chainguard bike: £20.00 labour (Parts not included)
Tubeless tyre swop: Loose wheel: MTB: £7.50 Road: £10.00
In bike: MTB: £12.50 Road: £15.00
This is not including rim tape swop, this is exchanging just the tyre, please note, sealant is not included in this price, please see details below for rim tape replacement.
Tubeless Rim tape replacement on a loose wheel: MTB: £20.00. Road: £25.00 (Parts not included)
Tubeless Rim tape replacement In bike: MTB: £30.00. Road: £35.00 (Parts not included)
This is labour charge only, this service cleans, dries, and reinstalls new rim tape, the cost of chosen tape will be added.
Prices are for one wheel!!
Wheel true: Loose wheel: £15.00.
In bike: £25.00.
Please note: If your wheel is Tubeless or is running certain tyre inserts, we may need to add extra labour for tyre removal/installation. If we need to replace tubeless rim tapes the labour charge of a tubeless repair will be added.
Wheel Building: £50.00 per wheel labour charge.
This price includes a re-tension within 300 miles.
Hub service: Ball Bearing Front or rear: £20.00.
Sealed bearing Front: £20.00.
Sealed bearing rear including freehub: £25.00
Please note, this is for standard screw on and cassette type hubs only, internal hubs like Sturmey Archer and Shimano Alfine/Nexus will be judged upon what work is required.
Bike wash:
Standard: This includes drying off and lubricating. £20.00.
Gold wash: Wheels removed, tyres cleaned, cassette and chainset removed for a better clean, frame polished, scratches removed with polish where possible and chain lubricated. £40.00.
If your bike is having a wash whilst it is in for service, we will discount either wash by £10.00.
Fork & Shock Absorber Servicing: Suspension servicing is undertaken by ourselves, Fox Suspension or Sram Tech, A quote will be given once the forks or shock are stripped and inspected
Brake Servicing: £30.00 labour charge.
(If the brakes are Hydraulic and need bleeding as well, please add the bleed charge below. Internal cable replacement will incur a further £10 labour. If on an E-Bike and we need to drop the motor, a further charge will be added,
please see E-bike price list. If the brakes are hydraulic and need bleeding, then the relevant bleed charge will be added)
Gear Servicing: £30.00 labour charge.
(Internal cable replacement will incur a further £15 labour, if on an E-Bike and we need to drop the motor, a further charge will be added,
please see E-bike price list)
Shimano Di2 system update/error check £15 labour added.
Hydraulic brake Bleeding Inclusive of fluid: Here is a list of the most common brakes we bleed.
Please note, this is for loose brakes, if on the bike then please add brake service charge, if we need to face the brakes to align them correctly we will also need to add facing charges.
Shimano brakes MTB 2 pot from £15.00 per brake.
Shimano brakes MTB 4 pot from £25.00 per brake.
Shimano Road brakes from £25 per brake.
Avid/Sram Road or MTB brakes from £25 per brake
Hayes brakes MTB from £20 per brake.
Hope brakes MTB from £25 per brake.
Hope brakes Road from £30 per brake.
Tektro brakes MTB 2 pot from £15 per brake.
Tektro brakes MTB 4 pot from £25 per brake.
Magura MTB brakes from £20 per brake.
Tektro Road bike brakes from £20 per brake.
Giant’s own Conduct Road bike brake system from £25 per brake.
(Internal hose replacement will incur a further £10 labour. If on an E-Bike and we need to drop the motor, a further charge will be added,
please see E-bike price list. If we need to adjust the brakes/gears after reinstalling the wheels, a further labour charge will be added)
Hydraulic Brake caliper or master cylinder strip: from £20.00 labour each.
Strip down is necessary if seals or pistons are damaged.
Brake bleeding labour charge will also need to be added.
E-bike specific charges:
Updates for Bosch, Shimano or Giant systems £15.00 Labour
Motor replacement/drop labour charge Bosch £50.00
Giant £70.00
Shimano £50.00
Diagnosis is charged at £70 per hour.
Wiring replacement will again be charged at £70 per hour, E-bikes vary so much it is very hard to give an exact costing until the work is undertaken.
Please note, we only work on E-bikes that use either of the motors/systems listed above.
Headset fitting: From £15.00 labour charge. (Please note, this is for a standard headset with external cables)
Internal cabled headsets will be charged according to internal cable prices and brake bleeds on top of headset labour charge.
Please note Olives, Pins and possibly hoses may need replacing when replacing internal cabled headsets.
Head tube reaming and facing: £25.00 labour charge.
Bottom Bracket facing: £25.00 labour charge.
Disc mount facing: £25.00 labour charge per brake.
Dropper seat post fit: External routing cable: £15.00.
External routing Hydraulic: £20.00.
Internal routing cable: £25.00.
Internal routing Hydraulic: £30.00.
Please note, hydraulic posts will need bleeding once fitted, the necessary fluid and labour are included in the price.
Our minimum labour charge is £5.00
Cycles not collected within 7 days of the due date will be charged £10.00 per week storage.
If parts are on order for the bike then the storage charge will not be applied.
If the cycle is still with us 3 months after the repair has been completed, we will sell the cycle to recover our storage and repair costs.